We at Nicholson Brown are committed to providing the highest standard of financial advice and service possible. The interests of our clients are paramount to us and to achieve this we have designed our systems and procedures to place you at the heart of our business. In doing so, we will:
- be open, honest and transparent in the way we deal with you
- not place our interests above yours
- communicate clearly, promptly and without jargon
- seek your views and perception of our dealings with you to ensure your expectations are met
- always look to identify areas for improvement
"When buying my first home I went to Nicholson Brown for advice and assistance in securing a mortgage. Lee Brown took time to understand my situation and to fully explain the mortgage process and my options. I found this extremely informative and when the time came to re-mortgage, Lee was top of my list to arrange this for me.
Lee’s ability to apply my personal circumstance to the different lenders means I have a mortgage that works for me and on a great deal too!"
"We have used Lee from Nicholson Brown on several occasions and he is very professional and offers a high level of customer service. He is very experienced and very knowledgeable in his field which puts you at ease. He always knows the latest products and deals on the market that suits us as a family.
I would highly recommend using Nicholson Brown."
"As first time buyers myself and my partner had little knowledge of the house purchasing process and all that it entailed, after having a not so pleasant experience with a ‘high status’ mortgage broker in the city we were referred to Lee Brown at Nicholson Brown by a friend of ours.
To us, Lee was more than just a broker; he supported us through a very nerve racking time and to be honest I’m not sure we could have managed without him! We have since referred a friend of ours to Lee and will for sure be using him when selling and purchasing our next home."
"Having taken out several mortgages with different providers in the past, I then had Nicholson Brown recommended to me. My initial communication with NB was very positive and further discussions left me knowing they would endeavour to chase the best deals in the market. Their service offering was very transparent and thorough.
I would certainly be a returning customer to them in the future."